Lustre.AI Bow Earrings

Gold-plated cubic zirconia bow earrings,
Length: 80mm,
Width: 37.4mm
Weight:5.3g one piece only
Made in Italy
Avoid salt, chlorine water and aggressive liquid

We want you to be fully satisfied with your purchase at Fairies Whisper. If you are not entirely happy, you may request a return or refund in accordance with the following policy:

Processing Time

• Orders will be processed within 3–5 business days after payment is confirmed.
• During peak seasons or promotional events, processing times may be slightly extended.

Shipping Time

• Standard shipping: 7–15 business days (depending on your location).
• Express shipping (if available): 3–7 business days.

Shipping Cost

• Free standard shipping on orders over $50.
• Orders below this amount will incur a flat shipping fee of $8.

Tracking Information

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can use the tracking number to monitor your package status at any time.

International Shipping

• We ship worldwide. Please note that international deliveries may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

Lost or Delayed Packages

• We are not responsible for delays caused by the shipping carrier or customs.
• If your package is lost or has not arrived within 30 days, please contact us at fairieswhisper@gmail.com for assistance.

Eligibility

• You have 30 days from the date of receiving your order to request a refund.
• To be eligible, the item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.
• You must provide a receipt or proof of purchase.

Non-returnable items

• Sale items and gift cards cannot be refunded.
• Certain personal care items, custom products, and hazardous materials may not be eligible.

Process

• To request a refund, please contact us at fairieswhisper@gmail.com.
• If your return is accepted, we will provide instructions and a return shipping label (if applicable). Items sent back without approval will not be accepted.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed automatically to your original payment method within 10 business days.
• Please note: your bank or credit card company may take additional time to process the refund.

Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Contact Us
If you have any questions regarding our Refund Policy, please reach us at:

📧 fairieswhisper@gmail.com

fairieswhisper@gmail.com